Adding Restaurant Guests to Your Guestbook

Introduction

Streamlining Guest Management with eatOS Guestbook

Managing your restaurant guests has never been simpler, thanks to eatOS's new Guestbook feature. This intuitive tool empowers you to efficiently track frequent guests and elevate their dining experiences. Discover how to effortlessly add a guest to your eatOS dashboard or directly from your Point-of-Sale (POS) system by following the step-by-step guide below.

Table of Contents

Adding a Guest on the eatOS Dashboard
Adding a Guest from Point-of-Sale (POS)

Adding a Guest on the eatOS Dashboard

Follow these straightforward steps to seamlessly add a guest to your eatOS dashboard:



Step 1: Access the eatOS Dashboard: Log in to your eatOS Dashboard.
Step 2: Locate and click on the "Guests" option from the dashboard menu.
Step 3: Select "Guestbook": Within the Guests section, choose "Guestbook" to access the guest management interface.



Step 4: Add a New Guest: Click the "+ New Guest" button to initiate the guest addition process.



Step 5: Enter Guest Details: Provide essential guest information, including:



First and Last Name
Email Address
Customer Since (Date)
Date of Birth
Anniversary
Phone Number
Customer Notes
Address

Mandatory fields are marked with *


Step 6: Save the Information: After entering the details, click the "Add" button to save the guest's information.

Adding a Guest from Point-of-Sale (POS)

For swift guest additions directly from your Point-of-Sale (POS) system, follow these steps:


Step 1: Access Restaurant Settings: Open your POS system and navigate to the "Settings" tab.
Step 2: Select Restaurant: Within the settings options, choose the specific restaurant settings.
Step 3: Navigate to Guestbook: Locate and select the "Guestbook" option within the restaurant settings.



Step 4: Initiate Guest Addition: Click the "+ Add" button to begin adding a new guest.



Step 5: Provide Guest Information: Fill in the necessary guest details, including:



First and Last Name
Email Address
Phone Number
Address


By leveraging the Guestbook feature, you can streamline your guest management process and deliver personalized dining experiences for your esteemed customers.


Should you have any further questions or require assistance, feel free to reach out to our support team.

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Updated on: 02/15/2024